Yes you can

Open a ticket here via our Ticket System (Remember to Include your Invoice number)
Ask for a username / password change and one of the members on the support team will assist you as soon as possible.

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Do I have to manually make payment each time to renew my subscription?

YES.We do not auto renew your subscription. All has to be done manually by the customer. 
Where is my Order Information?

After ordering, all orders are processed automatically. In some cases, like when paying with...